Shipping & Delivery
We offer FREE standard shipping on all UK orders.
Please allow 5 to 10 business days for delivery. Orders are dispatched from our European warehouse.
Customs and import fees are not included. If your order is shipped from outside the UK, any customs or import charges are the responsibility of the buyer and vary according to current regulations.
Your order will be delivered via Royal Mail or your local postal service.
Estimated Delivery Times
- UK: 5 to 10 business days
- Europe: 7 to 14 business days
- Rest of the World: 14 to 21 business days
These are estimated delivery times. Please allow an additional 10 business days beyond the estimated schedule before contacting our customer support team.
Tracking
After your order has been dispatched, you will receive a shipping confirmation email with a tracking number and a link to follow your parcel. Tracking information may take 2 to 3 business days to appear after dispatch. You can also track your order using Royal Mail or your local postal service's tracking system.
Delivery Issues
If your order has not arrived within the estimated timeframe, please contact us at info@pestneutral.com with your order number and we will look into it for you.